Overview
Due to the custom nature of our products, generally no refunds or returns are accepted except in the rare event of a manufacturing error which was not discovered during the creation and engraving process. For those items which do fall under this policy, if 30 days have passed since your purchase, we can’t offer you an exchange.
To be eligible for a exchange, your item must be unused and in the same condition that you received it.
To complete your exchange, we require a receipt or proof of purchase.
Refunds
All sales are final. We do not offer refunds after the sale is complete.
Exchanges
To request an exchange , please bring the item, with the original receipt to the store for verification. If it is verified that the item contains a manufacturing defect, then the item will be replaced at no cost to the customer.
Need help?
Contact us at {help@qclasercreations.com} for questions related to exchanges.